Shipping & Returns

Shipping to Portugal

Free shipping to Portugal (Azores and Madeira not included).

Delivery in 1 - 3 working days, after confirmation by e-mail.

International Shipping

SPAIN

Sipping Costs: 3,90€*

Balearic and Canary Islands not included.

Delivery in 3 - 5 working days, after confirmation by e-mail.

Free shipping for purchases superior then 350€.

EUROPEAN UNION

Shipping Costs: 5.90€ *

Delivery in 3 - 5 working days, after confirmation by e-mail.

Free shipping for purchases superior then 350€.

USA & CANADA

Shipping Costs: 10.90€ *

Delivery in 4 - 7 working days, after confirmation by e-mail.

Free shipping for purchases superior then 350€.

Costs of returns and exchanges are due to the costumer.

The Shipping costs do not include costs with exportation and custom expanses.

* The shipping costs presented are established for until 1kg package. For heavier orders prices may vary.

Returns

After receiving your purchase, and wanting to return it, you might do so if:

- The product is in perfect conditions, with no sign of use;

- Product and invoice must be returned in the original package;

- Returns have to de made in 14 working days after receipt.

The costs associated with returns will be supported by the client.

 

After receiving the package and verifying its perfect conditions, we will return the value of purchase in the same way of payment.

And you will have your card ready to another Clair Couture’ shopping experience :)

Exchanges

You might only want to exchange the piece that you bought. You may do so by returning the piece as described above and emailing us, telling which size you prefer. In this cases, the costs of returning the package is also responsibility of the costumer.

The exchange may be dependent on stocks. Clair Couture’s isn’t responsible to ensure endless stocks of its products. You might exchange to other product offered by us or you may ask for the return of your purchase, as described above.